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Auto Glass Consumer Guide - Make An Informed Buying Decision

It’s difficult finding someone to consult if you have auto glass problems especially with so many competitors around. To add to the stress, there are companies making tall claims and promises, and who use uncertified and low-class Mexican and Chinese products. Moreover, you can’t take the risk of having inexperienced technicians fiddling with your vehicle.

Its better treading carefully in such situations and look for a reputed auto glass company. These companies have technicians ready to explain the repair and replacement procedure, and do the needful after thoroughly examining your vehicle. This consumer’s guide aims at helping you choose the right auto glass company and at the end of the day, get your full value for your money.

Avoid Rip-Offs
  • Think again before grabbing the discount coupons found everywhere. They are only tiny baits meant to trap customers who do not read the fine print. Reputed companies give you their commitments in writing, and adhere to every written word. Make sure you get a written quote before you finally decide on your and your insurance company’s financial implications.
  • Its better avoiding over vociferous companies as those who brag too much deliver less. Make your choice after collecting feedback from famous people and the Better Business Bureau.
  • Avoid partial or complete waiving of your deductible as these are absurd promises. You may only end up settling for sub-par material and work which puts your life at risk.
  • Don’t get tricked by mobile companies as you can’t rely on companies lacking a proper brick and mortar building. Sincere and experienced auto glass companies have ‘transparent’ technicians ready to answer all your doubts and provide all contact details without a question.
Know The Myths

1. Your windshield is nothing but a window to the outside world.
False: Extremely tough, it protects you and other passengers during mishaps by letting air bags inflate on time, preventing the car from caving in and preventing ejections.

2. All glasses are the same.
False: Knowing one auto glass doesn’t mean you know everything. While O-E (Original Equipment) glass is the most recommended glass for your car,e Carlite, LOF, PPG and Mopar are other preferred brands. Without this knowledge you may end up paying more for cheap Mexican or Chinese glass.

3. Warranties/guarantees are unnecessary.
False: It’s absolutely necessary as companies who do a thorough job will readily give you the required assurance.

4. It’s possible to drive immediately after installation.
False: No you can’t as the installation adhesive has to be completely dry. Depending on the weather, this takes anywhere between 2 to 24 hours. Ignoring this information can lead to rain water leaking inside the vehicle.

5. I shall follow my insurance company’s instructions.
False: You should be able to choose your preferred shop as insurance companies cannot force you to use one specific shop.

To Replace or Repair?

Always ask if your auto windshield should be repaired or completely replaced. Insurance companies not only allege that up to 30% of the windshield can be repaired, if lucky, your insurance company may also waiver your deductible if you choose to repair and not replace.

Just keeping a dollar bill on the crack or chip can help you decide if you should repair or replace your glass. If the note covers it fully, you can opt to repair. Moreover, most auto glass companies assure that such cracks don’t spread under a year. However you can opt for a windshield replacement if you or your auto glass company aren’t happy with the repair results.

Replacing Your Car Windshield

It’s always better to understand how a car windshield is replaced so that you can tell if the technician is doing the right job. However don’t attempt to do it yourself; it’s better left to trained and knowledgeable personnel.
  • Check the replacement windshield to ensure there are no cracks or chips before buying. Make sure it has sufficient protection if you carry it in your car. If it’s secondhand, remove or trim the urethane bead with a razor blade so that it fits your car.
  • Be extra careful while removing top moldings and surrounding plastic as they are unnecessary and just add to the look.
  • Carefully cut the urethane part without damaging the glass as though flexible, it is rather strong. Mistakes can lead to the glass breaking into several pieces to not only harm you but also create a mess and damage the dashboard or metal part.
  • Trim the urethane further after cutting it and remove dirt particles. Use a primer to fix rusty areas.
  • After applying a primer to the glass’s frit band, attach molding to the glass. Next you need to use an electric caulking gun for the urethane treatment.
  • Now you finally need to place the windshield glass after properly aligning and securing it in position from all sides.
Communication

Communication is important for an effective auto door glass replacement. This is why most auto glass companies have websites to facilitate one and two-way communication with potential clients.

Not only should good auto glass companies be urgent and responsive, expanding companies should hire call center agents to handle inquiring clients. Poor communication can lead to errors. Avoid auto glass companies which do not reply to your inquiries nor provide you with the required information.

Professional Technicians

Do not trust your auto glass repair or replacement with an amateur in the field. Your chosen auto glass technician should be an extensively trained and licensed one. Make sure your windshield and auto door glass replacement is in safe expert hands.

Best Quality Materials & The Latest Technology

Your car needs to be repaired in a few hours and not make you wait forever. This is possible only if it is performed using efficient processes and techniques. The best auto glass cut out tools and other repair and installing materials need to be used.

Reasonable Price

There should be clearly stated auto glass repair or replacement rates, which is why auto glass websites feature free quotes. The price should not be overpriced, but should reflect the extent of services offered.

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